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tyderian25,
Being able to use and access voicemail is definitely very important and we will work to address this issue for you. In order to use the Visual Voicemail service you definitely don't have to be in a 4G area but the device does have to have a signal of at least 3G. When you are trying to access the voicemail does your phone show 1X at all? I do understand that you are having some issues with signal in that area and this could also be apart of that as well.
CandiceH_VZW
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