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Replying to:
Re: Mislead into an Edge Program and now can't get out.
JBsaysthis
Enthusiast - Level 2

oh yeah ... I know this one!!

MY daughter thought she was signing for a new every two and signed up for the edge program.... Kicker is she is not the account holder and I was not contacted and did not give permission for them to change my plan... Customer service contacted the manager of store and I was told "tough" and they would be glad to remove it from my account for 660 dollars..... Customer service says there is nothing they can do and I have to pay for it.... I am so disappointed in Verizon right now...

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