View discussion in a new window
Replying to:
Re: Mislead into an Edge Program and now can't get out.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
oh yeah ... I know this one!!
MY daughter thought she was signing for a new every two and signed up for the edge program.... Kicker is she is not the account holder and I was not contacted and did not give permission for them to change my plan... Customer service contacted the manager of store and I was told "tough" and they would be glad to remove it from my account for 660 dollars..... Customer service says there is nothing they can do and I have to pay for it.... I am so disappointed in Verizon right now...