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I've been a loyal Verizon customer for over 10 years had been at the end of my contract contract term for couple of months and had a $50 credit towards a new phone. I went to my local Verizon store, picked out the new iPhone 5 S, waited over three hours while they transferred my information from my old HTE device to the new phone. They never actually got all of my data transferred but as I was checking out with my credit card in hand to pay the new phone and go into a new contract, the salesman said "oh have I got a plan for you! I can save you the $249 that you're going to pay today for this iPhone and you could make monthly payments of $21 and you're qualified upgrade to a new phone even faster and you don't have to sign a two-year contract ". Boy, did I have sucker written on my forehead or what!  At this point I was just plain exhausted from standing around in their store for three hours waiting for them to get my new phone ready and I fell for his misleading sales pitch. With out asking questions or actually seeing a written agreement, I let him enter me into this Edge Program.  Never in this entire process did he tell me that I was actually signing up to just lease the phone and I was agreeing to pay $749 for the phone instead of the $249 that I would owe them that day. Now I'm stuck in this program and I can't get out! Verizon customer service doesn't seem to be able to help me although they say they sympathize and that the sales person really sold me something that wasn't appropriate for my usage and my history with the company, but their hands or tied. Has anyone else experienced this problem? Is the only recourse to go to a new company and pay the $749 for the phone? I am at a loss, I feel so disillusioned with the company at this point. I feel as if they suckered me out of an additional $500 for the phone!!! the only way to even begin to mitigate my losses is to switch to a lower cost provider like Sprint, who, by the way will buy this phone fr me for $365!