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Thank you for reaching out to us, robshark19. This may be caused by an app that is not working properly after the OS update. Before trying a master reset, I recommend Clearing the Cache Partition set up on your phone. To do this please Follow these steps up until Step 4:http://vz.to/1uorSMg
Once you reach Step 4, please choose Wipe Cache Partition, instead of Factory Reset/Wipe Data. Then complete the steps to reboot once down with the Cache Wipe. (This does not wipe or fully erase your phones content.
This can help stop a lot of these issues.
NicandroN_VZW
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