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Re: Going to switch carriers after almost 7 years.  Finally fed up with Verizon!  Promised credits never showed up.
vzw_customer_support
Customer Service Rep
‎08-26-2014 07:40 PM

sickntired2,

Verizon Wireless does value your time and loyalty.  I'm sorry to hear of your poor experience.  We'd love to have another opportunity to turn this around for you. I have sent you a follow request.  Please follow back and send us a Private Message.  I'll review your account and see what available options we have for you.

Here are the instructions for PM: http://vz.to/1v0uLEw

I look forward to hearing from you!


TrevorC_VZW

Follow us on Twitter @VZWSupport

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