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It is not VZW's responsibility to warranty your phone. They send you a phone that is sent to them by Samsung. They do this so that you don't have to go to Samsung directly for warranty issues. Should you think that you are somehow exempt from Samsung's warranty clearly stated in the information included in the phone's box my recommendation would be to contact Samsung directly. I'm so nice that I looked up their number. It is 1-800-987-HELP.
