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iPhone: iPhone: $829.99 (128 GB only) device payment or full retail purchase w/ new smartphone line on postpaid Unlimited Plus or Unlimited Ultimate plan req'd. Less $829.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I just wanted to post an update since Verizon did resolve this issue. I had called at around 3:30 yesterday about my $36 refund after following EVERY step required and got "escalation" story. I tweeted and posted in this forum and at 2:42am an e-mail came through that the reason I didn't get my full refund was because I did not turn off Activation Lock (which by the way is a lie since Apple provides a great link where you can check if it has been turned on or off https://www.icloud.com/activationlock/and mine was confirmed off - www.icloud.com/activationlock/ ). However, as a courtesy they were issuing an additional gift card for $164 within the next 48 hours. So - Verizon - THANK YOU for doing the right thing! However, you need to rectify this issue with your "Device Recycling Team" ASAP as I have been reading on many forums most are not getting the quick resolution that I received. Nor, should there be this many discrepancies between what is shipped back and what is stated as being received.
