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I have been very patiently attempting to get Verizon to find where my signal has gone. I haven't moved but my signal has. I have now followed up at least 4 times. Each time I seem to be on the phone for anywhere from 30 to as much as 90 minutes. Each time I get someone who at the end of the conversation says that they will call me back personally. Nobody ever actually does call back however. Is this a ploy that Verizon exercises in order to extract that last possible bill. If anyone has a clue I would like to hear it. I don't think I have been told that's not my department by so many people. One went as far as to try and explain it was like asking an accountant to build a house. ..WT?... For a communication company there sure seems to be a lack thereof. Help