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Re: Disappointed.......
vzw_customer_support
Customer Service Rep

Hi TrooperGirl,

We don't want you to be upset! I know getting your bill date is very important. Once we make a change to your bill cycle date it can take one full billing cycle to complete. When looking at your bill your close date will be different from the due date. I want you to love us and would not want to see you leave us. Please let us know if I can help with anything esle.

Thanks, BobbyS_VZW
Follow us on Twitter @VZWSupport

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