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Replying to:
Re: Customer Service Complaint
vzw_customer_support
Customer Service Rep

Thanks for detailing your issues adoptn2, and I'm sorry to see that you had to deal with a rude rep. What specifically is happening with your daughter's Siri? Are other Apple features like iMessage, iTunes, and AppStore working? Also, you do have free iPhone support from Apple 800- 275-2273
for the first 90 days of purchase for any issues that we can't resolve.

For the price plans, if the accounts are already in the same name, you can combine the accounts and add them to a More Everything plan. These plans include unlimited talk, text, and then you share data amongst the lines. Check them out here http://vz.to/W24dla.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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