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Thank you for reaching out to us, 8277.
We would be glad to see what is going on with the error message you are getting. First, we would like to know if this is still happening.
If so, ensure WiFi is disabled. I am unsure as to which device you are using, but I see you tagged iPhone so I would also like you to clear temporary internet files
http://support.verizonwireless.com/support/devices/knowledge_base.html/64615/&lid=sayt&sayt=iphone%2....
Please let me know how that works.
TamaraH_VZW
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