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Re: Not sending or receiving texts from one person (prepaid)
vzw_customer_support
Customer Service Rep

Hi astrength,

I apologize for any issues you're having with not being able to send or receive text from your boyfriend? Do you have this issue with others that you send and receive text messages? Has your boyfriend checked with his service provider at his end to see of there are any issues? For assistance with prepaid service, please call 888-294-6804.

Thank you!

EdW_VZW
Follow us on twitter @VZWSupport

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