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For 10+ years, I had awesome signal in my house. I had 2 Samsung phones S-3 and S-4. In the past month, both of our phones signal had significantly decreased and dropping calls constantly. We had hard time using the phone at home. Contact Verizon and had the ticket open. No one call back for the any update. I tried contact them after 2 weeks. They responded, Verizon technicians are working on my area. Itโs been almost a whole month, no one call for any update and our phones signal still very weak.
BTW.. Verizon wireless customer support recommended my Samsung S-3 need to upgrade to the new phone. Then I ask what about my wife phone Samsung S-4,
her phone no need to upgrade. She has a new phone. I told them both of our phones signal had significantly decreased and dropping calls. Thatโs not making sense!
Please come out and run diagnostics on the towers around 94538 zip code..
Thanks
