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Yep in another post I stated that they will lie and say you will lose unlimited data.
They are told to do this.
If you bring the FAQ's like I suggested they will just go in and do it right. Bring a copy of your invoice showing your plan particulars so that the only change to it is the new device Id on the line of your account.
You must be firm, don't take any word of them. Make them do it and do it right.
Good Luck