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No it is very misleading and fraudulent. If Verizon cared about their customers they would work out something to make things right. I am not usually one to complain. I know that mistakes can be made having worked in retail management for many years. My bill is not even adding any access charges, I am still being charged what I was before I upgraded. Good thing I no longer work in a store that sells Verizon pre-paid phones because I used to recommend them exclusively now I would tell people my experience.
