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J_Copp
Newbie

With being a college student sometimes you run into monetary issues. I have been on the phone with about 8 different reps. For about over an hour now. I was hung up on about 5 times. I even had a rep raise her voice to me. I don't find this being good customer service at all. Being the child of a Verizon corporate employee, I know this is not the way of the company. I need answers to why there is no flexibility, and why the customer service employees act as if they do not want to help "valued customers?"

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