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Lack of coverage can be sufficient reason to be let out of your contract without a fee. You'd have to call in and do proper troubleshooting through customer care and tech support and if they can't fix it they'd submit a trouble ticket to have a technician verify coverage in your area. If it comes back where you have marginal coverage and this is the same address that you originally signed up service at, you can be let out of your contract. You do need to go through all the steps though.
