View discussion in a new window
Replying to:
Re: How to file a customer service complaint?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Right, I wanted to keep my unlimited. When I tried buying the phone full price online, it would force me to choose a data plan of 2Gbs, 4Gbs etc. there was no option to keep my unlimited. So I chatted with the sales rep online who said I had to order it as a new customer and pay full price, then cancel the service and keep the phone once i got it since there would be no contract. He was wrong.