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In a perfect world a company would honor a price that was quoted. But what was quoted does not exist. So they are trying to help you and give you correct options on what you have available. However you are stuck on trying to get them to create a plan/price that doesn't exist that some inexperienced rep quoted you. If a car salesman told you the new Subaru Impreza had a panoramic roof and that option was not available for that car, would you push Subaru to make you an Impreza with a panoramic roof? I wouldn't think so. So if your not happy with your options go to a provider that has options to suit your needs.
