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Unfortunately with over 120 million customers and not even a .001% complaint ratio the situation is not really that great complaint wise.
If you have a real issue where you can state how you were Bamboozled and what out come you wish to achieve the post you made is just a noise ratio.
You may leave for another provider at anytime. There are other cellular providers out there. If you have not yet decided on Verizon Wireless as your provider, you need not sign up if you feel the issues go against what you want or need in a cellular provider .
Good Luck
Message was edited by: Elector