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jrerion wrote:
Thank you for your input - I have no issue with paying a late fee, that is to be expected. My qualm lies in the state of Verizon's customer service and the treatment of their customers. All customers deserve to be treated with respect if a business wishes to retain them.
You expect them to give you respect? Respect goes both ways. If you respect them by paying for your bill on time each and every month, they will respect you by keeping your service active.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
