So, Verizon, we're officially complaining. When are you going to pull your heads out of the sand and address these issues? Some of us rely on the "reliable" Verizon network for our business, and every hour of outage is a financial hit. Stop jacking us around and FIX the problem. Put out a public notice. We want to know IF the issue is being addressed, and WHEN the issue is expected to resolve. We also want compensation for all non-service hours. Provide GOOD business, that means COMPETENT and AVAILABLE customer service even when service is down, and you will KEEP your customers.