We are having the same problems, almost no service. I have 5 phones on my contract, one is my business phone. None of our phones have had full service for almost two weeks. I wonder how much business I have lost due to missed calls. I know of at least 30-40 other Verizon customers who are having the same difficulties. I have no land line, so calling customer service is difficult to do. One friend said customer service told her that they have had only one or two complaints..... How can we get the message to Verizon that this is not acceptable?