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Re: Customer Retention MUST not be Verizon's Goal!!!!
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Never, but never purchase any "Certified Pre Owned " cellular or electronic device. That word certified makes a person all happy and the terrible facts are and you can google it that those devices if not too cosmetic damage are simply reset to factory operating and then sent out to the poor suckers thinking all has been repaired and it will work like new.

Read many of the horror stories right on this forum about the CPO arrives and it works worse than the phone you returned.

I don't care what Verizon or any company says electronic devices and equipment is too risky. Look at the warranty given on these so called like new tested devices and products. 30-90 days and then you the customer are out of luck.

>>Edited to comply with <<


Message was edited by: Verizon Moderator

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