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Re: My daughter near Ponca City OK had service until last week.
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The next time she has service, she should dial *228, option 1 & 2 to reprogram the phone to the network and update the PRL list. If she has a 4G device, don't dial that number. Instead shut down the device and remove the SIM card for a few minutes and reassemble to boot up the device. This will force the card to reestablish its connection with the network and update the PRL at same time.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.