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Replying to:
Re: How come Verizon Wireless will not give their customers a corporate number, email, or address to send complaints?
vzw_customer_support
Customer Service Rep

Hey there lady_in_the_radiator,

Thanks for the additional information. How long does the battery last from 100% to 0%? Do you have any battery save or task killer applications installed? If so please uninstall those as they tend to do more harm to the battery than good.

Do you have insurance on the device? Have you tried a new battery?

NicholasB_VZW
Follow us on Twitter @VZWSupport

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