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Re: Why does no one care about loyal customers???

Ann154
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shutterbug07 wrote:

The store cannot refuse to do a wfg exhnage in the 14 days. they obviously dont like to because that imposes on their commision but they dont have a choice. especially if you ask for a supervisor in the store.

Devices purchased online and shipped have to be shipped back for the return.  It might work the same if they are exchanging it for a different model phone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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