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Re: RUN! DON'T WALK! VZ SUCKS! LOOKING FOR SUGGESTIONS ON LEGAL RECOURSE
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I am having the same problem,but I have kept paying them. I never get supervisors to call back,because I tell them I am recording every promise and excuse they communicate to me. There is a big customer service problem at verizon.
Do not call BBB, keep good records of your efforts and contact your State Attorney Generals Office.