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Re: Incorrect Information by Verizon Rep leads to High Overcharges

Ann154
Expert

kate rogers wrote:

LOOK I WANTED A NEW LINE OF SERVICE NOT SOMEONE ELSES LINE FROM BEFORE I GOT IT AT A YARDSALE ITS A REFURBISHED PHONE I DIDNT KNOW THE OWNWER WHY CANT I START A NEW LINE WITH ONLY A MONTHLY PLAN IN MY NAME AND CONSIDERING I HAVENT EVER HAD SERVICE ISNT THERE A ONE TIME NO FEE ACTIVATION CAUSE THERE IS WITH EVERY OTHER SERVICE

It sounds like the previous owner didn't remove the phone from their account or their own money on their account.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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