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Re: Incorrect Information by Verizon Rep leads to High Overcharges
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Hi Izzy2817,
We want every experience with Verizon Wireless to be awesome and accurate. I apologize that this did not occur and I want to help. It's important to have correct plan details especially when traveling. If you could please accept my follow request and send me a Direct Message with your mobile number and billing account password. I will be more than happy to review account.
Thanks,
Pamela_VZW
Please follow us on twitter @VZWSupport