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Re: Anyone know who I can file a complaint with about customer service agents giving wrong information
mzkwht
Newbie

It was information regarding my account. This is why it was never mentioned specifically. I was advised I would be able to use a specific offer when upgrading for  $200.00 off a device. I was told this by 3 reps, I went into the store. It was not honored. Called VZ back they stated it was a mistake but they can not honor the pricing.

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