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Re: Anyone know who I can file a complaint with about customer service agents giving wrong information
vzw_customer_support
Customer Service Rep
โ€Ž12-12-2013 05:40 PM

Hi mzkwht13,

I apologize for the bad experience outlined in your post! We want you to feel welcome and enjoy our superior network for years to come! Please follow me AntonioC_VZW and send me a Direct Message including your wireless number and account verification (same you verify when you call us), along with a details of the issue that needs to be resolved and I'll explore options to find a resolution pronto!

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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