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My reception has become worse and worse over the last 2 years!! I've been a customer for over 10 years, and have THREE phones with Verizon. The cost keeps going up (over $150/month) and my phone's abilities keep falling down. My phone isn't due for an upgrade for quite awhile, unfortunately! What's worse is that I am moving where there is very little cell phone reception. But, as a loyal customer for over a decade, did they offer assistance? NO!! They offered to SELL me some stupid tower!! If I don't buy it, I will be paying for NO SERVICE for up to a year. YAY!! I was told that I can have another carrier buy out my contract, buy a tower thing, or freeze my account (for 3 months at a time, only 2 times). Or, I can just let them continue "hookin' me up"!!
THIS is not my fault. I fell for their 2-year-agreement for phone upgrades.
Thanks Verizon!!
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