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Re: Horrible Customer Service
Core2
Specialist - Level 1

Technically, Verizon has only been a company since 2000.  it was Bell Atlantic and Vodafone before this.

"available to upgrade on 9/13/13" might be an early upgrade date, if you were within the grace period before Verizon switched to 24 months, you might have 4 additional months on your contract, might want to look into that....

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