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Re: Horrible Customer Service
budone
Legend

I dont know if it is blackmail, the poster wants to do something the contract states they can not do. So an offer was made, they can and did say no to it and now just continues to follow what they originally agreed to.

As for the date changing from the 13th to the 30th. It could be (I do not know) the lines were suspended for a short time for non payment, a customer initiated suspension.  Right after VZW took over Alltel, I needed to do a warranty replacement. VZW moved my upgrade date 4 months for some reason.

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