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@Litchjim - I've gotten the same run around in the past from Verizon that you've described. I got multiple coworkers to call into Verizon and only then did the issue near my workplace get fixed. Everyone at the office is furious at Verizon, but nobody there has 45 minutes to p!$$ away on the phone simply tell Verizon their network is broken. Quite honestly, if I get the same answer as you did for Portland, then Verizon is unable to provide reasonable service to me inside a major metropolitan area and my contract should be terminated without any penalties... T-Mobile seems hungry, competitive, and my coworkers have confirmed that their LTE is dependable at my office location. Your move Verizon...
