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Re: Fact or fiction?

Asistencia al cliente

Dear Huguette,

Good afternoon. Saving money on your phone each month is very important. Allow us to help clarify usage with your jetpack. When a jetpack is not being used, it is recommended to turn it off. When a jetpack is powered on, all wifi capable devices, pc's, etc. will have the ability to connect to the jetpack and complete software updates. This will cause usage towards your data plan. How are you turning off your jetpack when not in use?

Gracias,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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