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Re: Does anyone actually read contracts with Verizon or do you trust your rep will help?
vzw_customer_support
Customer Service Rep

stacydecossas, I'm saddened to hear that you've switched to another wireless provider. It's our goal to prevent a negative billing experience for you. When cancelling service, you are billed to the end of your current billing cycle. This allows you to recieve the full voice and data allowance for that bill cycle and avoid potential usage overage. I hope this explaination is helpful to you. We hope to serve you again in the future. Take care.

Lasina_VZW
Please follow us on twitter @VZWSupport

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