View discussion in a new window

Replying to:
Chaperone now called Family Locator - Fixes alert problem and now works with PDA and Blackberry
eBalut
Newbie

Hi all,

 

We recently reactivated the Chaperone service on my daughters phone for the school year.  The rep on the phone had trouble finding the feature at first, because they renamed it to "Family Locator".  He wasn't aware of any changes and until today, the link to the web site for locating the phone and changing settings worked.  However, there is a new website URL at:

 

http://products.vzw.com/index.aspx?id=fnd_familylocator

 

Additionally, Verizon finally got the service working like it is supposed to.  Here is a link to the FAQ for changes between Chaperone and Family Locator.  Note #13 as you apparently no longer need the Parent application on your phone and you won't get audible text alerts until you delete the parent application.  I am out of town and haven't verified this with my wife yet, but will update this post if something needs correction:

 

http://support.vzw.com/faqs/Features%20and%20Optional%20Services/family_locator.html#item53

 

This is great for us as the text message thing was broken with Chaperone Parent version 2.0 and now I can locate my daughter via my PDA phone.  Hope this info is helpful.  Not sure if Verizon is going to send all us Chaperone folks any notice of the change, but I would expect them to...

 

Labels (1)
0 Likes