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The quality of service? Verizon is now located towards the bottom on service. No email support, no chat since its always busy, no real telephone support (long wait times, hang ups, no call backs, no resolution) the Twitter, Facebook and Google+ support is the same no help but deflection as you get at the forum here. (we don't want to see you go, where is the love, just let us sell you more services at higher prices, we provide the best service(??) and reliability (yes the network is reliable),and they are the last out with newer devices, last out with OS updates, they have the highest costs for data use, no unlimited data for most of the customer base, huge data overages charges, and the list goes on )

Now when you left Verizon foir T-Mobile you should have not just checked price, but service and reliability in the places you need it most. You made a service mistake not T-Mobile.

And T-Mobile now has the Jump program listed by real people as the best phone plan. Verizon is listed in last place with AT&T with their upgrade phone plans. They are not "Edging" excuse the pun anyone.

T-Mobile is building out more and more each day. Eventually their coverage will be great, it takes time. Additionally they have unlimited data and texting not only domestically but now internationally  and couple that with .20¢ per minute calling in over 100 countries where the other carriers are reaking in 90% profit margins that is not being number one. It is pure greed. Just look at the insane profits verizon earned in the 3rd. Quarter. Added 1.1 new customers (post paid & prepaid) but T-Mobile also gained about the same numbers in the last quarter as well.

Verizon may have the largest network, but they are not the best in service or value. How much longer can they use that reliability statement when the others eventually build out. And AT&T is catching up fast.