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assurian and a basic phone "beware rip-off"
ttwofor
Newbie

I have a casio c741 tough  phone that the outside screen quit working,so i contacted verizon tech. and they trans. me to Assurian saying its a insurance issue.Assurian told me that they would send me a phone for a $99 deductible,the thing is my  phone is a basic phone and the deductable is $50.When i called verizon back i was told assurian said my phone had a 3.2 megapixel camera and even though its NOT a smart phone the camera makes it compatrable.What gives Assurian the right to overcharge whenever they fill like it ?

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