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The Customer Agreement can be found by clicking the Customer Agreement button at the bottom of this page.  It states:

How Do I Accept This Agreement?

You accept this agreement by:

• Agreeing in writing, by email, over the phone, or in person;
• Opening a package that says you are accepting by opening it; or
• Activating your Service.

When you accept, you're representing that you are at least 18 years old and are legally able to accept an agreement. If you're accepting for an organization, you're representing that you are authorized to bind that organization, and where the context requires, "you" means the organization. By accepting you are agreeing to every provision of this Agreement whether or not you have to read it.

If you do accept, you can cancel a line of Service within 14 days of accepting this Agreement without having to pay an early termination fee as long as you return, within the applicable return period, any equipment you purchased from us or one of our authorized agents at a discount in connection with your acceptance of this Agreement, but you'll still have to pay for your Service through that date

To contact Verizon:

Customer Service:

Dial *611 from a cell phone

(800) 922-0204

Monday - Sunday 6 am - 11 pm

at the prompt, press 4, then say 'agent'.