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Re: Customer Service Made UNREQUESTED Change to Unlimited Plan
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I understand that you didn't request it. However since it has been over 14 days since the changes were made. Reverting to the inactive pricing is now impossible. There are other discussions in this forum about similar situations and even the reps that roam in the community indicate that you must request the unlimited data plan be added back within 14 days of the original change. For your situation that was in February. It is August now and far too much time has passed.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.