View discussion in a new window
Hi MissPMFFL,
Oh No! We want to be sure that you are receiving the calls. I know getting a busy tone can be frustrating. I use this feature all the time. Once you choose the number from the drop down menu, then choose to forward all calls. Then put in the 10 digit number. Please do not include the 1 before the area code. Once it goes through it will give you a message saying active. If this did not happen. Please attempt to set it up again. Let us know if you need anything else.
Thanks,
BobbyS_VZW
Follow us on Twitter @VZWSupport
