View discussion in a new window
Replying to:
Re: upgrade available 1 April-broke phone but representative told me no room for 16 day early upgrade
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Go to the VZW store, and ask to talk to a manager. Explain the situation to him/her, and then ask if granting an early upgrade is within his/her authority under the VZW customer issue escalation policy. Higher ups have a little more flexibility than first-tier reps.
But you may be better off buying outright and getting rid of the contract, just go month-to-month.