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I will keep you updated for sure. But I fear that I will never see my original phone again. I will return the phone and send a letter as you suggested. But I have chatted with several people and they either never return my call or tell me that I am out of luck I begged to pay the insurance claim on the phone. But I will try again tomorrow and see if I can get my original back. It at least made calls and text. It just had messed up Wi Fi but it would be a good spare phone if anything or I could then make the insurance claim. I have activated an older phone so they are not getting the 2G data charge now. My one piece of revenge. Thanks for your reply and will post more after I learn more
