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Hi Bullit, "80 percent of network node failures in the core are caused by human change control errors." Diameter Routing Agents can be used to help manage traffic issues and address costly programming errors but it may be outside the direct control of users. http://www.tekcomms.com/success-stories/diameter-monitoring-because-outage-can-be-very-expensive discusses some of these concerns and potential solutions. But it may be that Verizon has to use this sort of service package for us to see the benefits and keep the network functioning.
