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Re: Major Data Problems
vzw_customer_support
Customer Service Rep

Hey there Barryhenn. Thanks for the update.  That is odd that the data connection diminishes around the same time every night.  What is your zip code? Which make and model device do you have? Please provide additional details so we can continue to troubleshoot.

One thing that I want you to try is to power off the device and remove the sim card. Give it about thirty seconds and reinsert the sim card and power the device back on and test the data connection.  Keep us updated with results.

NickB_VZW
VZWSupport
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