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Re: I initiated the trade-in program, got phone(s) appraised. There is a box for a promo code. Does anyone have any idea what this is?

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That is a great question!  If you submitted the online Trade-In or Recycle Program form, you will receive an email with the Submission ID/confirmation number to complete the trade process.  If you need further assistance, call Verizon Device Recycling Program customer support at 877-247-3846.

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