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network extender knot working


I received my Verizon network extender yesterday 3/20/13 .  I have blue, flashing red, purple, blue LED.  IT does nothing else I can't ping it on my network nor can I use my web browser to communicate with it.  In short its 250 dollar paper weight.  I tried calling Comcast my network service provider they want to sell me tier 2 support and will never accept the fact their network is basically constipated .  I got a list of IP and ports that are blocked .  so the problem is two possibilities one unit is defective or network is blocked and like "Game of Death" I have to fight my way up corporate ladder to find out who really knows or cares about my plight .

>Attachment edited to remove VZW Reps personal info<

Message was edited by: Verizon Moderator

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